Permitting software for towns under 10,000

Small towns run the same permit types as big cities — building, zoning, business licensing, code enforcement — with a fraction of the staff. Yet most permitting software is priced and built for a department of twenty, not a counter staffed by two.

What a small town actually needs

Application intake and review, inspections, fee schedules, and a way for residents and contractors to apply and check status online. That’s the core. Most of what sits past it is complexity you’ll pay for and never use.

Configurable, not custom

Your application types and workflows should be something your own staff can adjust with clicks — not a change order billed by the hour. If shaping a permit type requires the vendor, the system drifts out of date the first time a fee changes.

The counter and the field, one system

Permitting and public works aren’t separate worlds — they share parcels, contacts, and inspections. When permitting runs on the same GIS-native platform as your asset management, a permit and a work order can reference the same map, the same resident, and the same assistant.

CentricityIQ Permitting is in early access now, shipping in the next few months. Cities that join the cohort help shape it before it’s locked.